Terms and Conditions

Please note all golfers are liable for any damage they cause to adjoining property.

Any players taking an electric cart must abide by the "Hire Agreement for Electric Golf Cart Policy" and are responsible for any damage caused to the cart or persons.

(NB: A surcharge applies to credit/debit card payments.)

Rain Check Policy  In the event the golf course became unplayable due to inclement weather, e.g. very heavy rain where by putting on greens is not possible; a half hour wait period will come into effect after which it will be the discretion of the Pro Shop Manager to declare the course open or closed.

Only on the rare occasion that the course is closed and you have paid for a green fee will the following Rain Check Policy apply:

1.When playing within your first 9 holes you will receive a return voucher for 18 holes with cart.

2.After 9 holes you will receive a return voucher for 9 holes with cart. Unfortunately there will be no cash refunds regarding our Rain Check Policy so please ensure you make a wise decision before paying your green fee!

Storms & Lightning - In the event of lightning and storms in the area, Management suggests you make your way to the Pro Shop to wait out the storm. Please understand all golfers enter the golf course at their own risk, if any immediate danger occurs you must find cover or make your make your way off the golf course.

ONLINE BOOKING TERMS & CONDITIONS

Refund Policy

(1 to 7 player) Must give at least 24 hours’ notice before your designated tee time.
(8 or more players) Must give at least 48 hours’ notice before your designated tee times.

Weather refund policy – Palm Meadows golf course does not refund online payments unless the golf course is officially closed by the superintendent on the day of play.

NB: Any approved refunds will exclude all credit/debit card fees.

CONFIRMATION

  • Successful online bookings will receive an automatic confirmation via email.
  • No further confirmation is required.
  • The internet booking system is directly linked to the reservation software, and the customer will only be contacted if a Palm Meadows staff member has a query regarding your booking.
  • If a confirmation email is not received, the customer must check that the email entered is correct. Queries, questions or problems with the Palm Meadows Booking System please telephone 07 55942450. The customer is required as proof of booking to provide the reference number or the credit card used to secure the booking at the time of registration to the reservations staff.
  • Palm Meadows reserves the right to alter tee times without notice due to circumstances outside of Palm Meadows’s control. (E.g. lightning, slow play, course renovations).

TEE TIME MODIFICATIONS

  • Bookings cannot be modified online. Modifications to tee times can be made by calling Golf Reservations on 07 55942450 with a copy of the original confirmation email. No guarantee can be given for the requested date/time.
  • Should the customer wish to modify or change their booking to an alternative time or date, contact must be made with Palm Meadows 48hrs before the reserved tee time, the customer must speak to the Golf Operations Manager or delegated proxy on 07 55942450. The Golf Operations Manager will confirm availability of the new tee time date and time and when modifications cannot be processed immediately a credit note will be issued.
  • Should the customer not be able to confirm a re-scheduled tee time, a ‘credit note’ will be provided.
  • To redeem the ‘credit’ the customer is required to reschedule the tee times at a mutually agreed time. Credit notes are issued for TEE TIMES ONLY.
  • Palm Meadows reserves the right to refuse a ‘credit note’ should the customer not provide 48 hours’ notice to a staff member of Palm Meadows
  • Should a player of a prepaid group tee time become unable to play, golf reservations must be advised within 48 hours, should 48 hours not be provided, Palm Meadows reserves the right to refuse credit note for this non played tee time.
  • You must check in at Golf reservations a minimum of 15-20 minutes before your tee time is due to start, should you not arrive and register with Golf Reservations you may risk the cancellation of your tee time, in this event a credit note will not be given.
  • Balance credit note must be used in full before credit note expiry date, partial credits will not be reissued.
  • In exceptional circumstances the Golf Operations Manager or delegated proxy may issue refunds. Refunds will only be paid towards the credit card used to secure the booking. In the event of a refund the credit card details must be supplied with the corresponding security pin number.
  • After the confirmation of credit card details, refunds will be issued within 7 working days.
  • Palm Meadows reserves the right to remove customers from the course if the rules of Palm Meadows Course have not been adhered to. These rules are consistent with the etiquette outlined by the R&A in the rules of golf and are monitored by golf operations staff.
  • All patrons utilising the Palm Meadows golf courses do so under the instruction of the golf operations staff. Failure to adhere to instructions may result in removal from the golf course.
  • No refunds will be given in the event that the customer is removed from the course.
  • In the event that bookings are made in multiples and a player does not show, no refund will be given for the “no show” player.